One Stop Talk

What is One Stop Talk?

One Stop Talk/Parlons maintenant (OST/PM) offers free virtual counselling services and seamless entry into child and youth mental health services across Ontario. The program serves as a single access point to mental health services for children and youth aged 0-17, connecting them with registered and experienced therapists across the province. Our agency’s therapists and an integrated network of province-wide infant, child, and youth mental health agencies support this program.

Service details:

Counselling by registered therapists spanning Ontario, including our agency's therapists
Immediate access to free therapy; no prior booking or appointment required
Focuses on addressing one issue at a time and provides the freedom to access the service as many times as needed
OST/PM is not anonymous – the program requires children and youth to provide information about themselves, including their name, date of birth, and postal code, to receive service
Start with a conversation, leave with a plan. No matter why you connect, children and youth co-create a personalized plan with their therapist, which is shared with them
OST/PM has dedicated Francophone therapists and interpretation services to over 200+ languages, including ASL

Who can contact One Stop Talk?

  • Children and youth (aged 0-17 years) located in Ontario
  • Parents and caregivers located in Ontario are recommended to access the service with their child(ren)

What can we help with?

No issue is too big or small. If it’s important to you, it’s important to us.

Connect with a Counsellor

To connect directly with a counsellor through online chat, video, and voice, go to onestoptalk.ca, or call 1-855-416-8255(TALK).

No referral is needed. Free service.

Hours

Monday to Friday from 12 pm to 8 pm
Saturdays from 12 pm to 4 pm

No appointment required.

Entry to the service closes 45 minutes before posted closure time to allow all clients to be served by end of service

Cost: Free Service

Referral: No referral required

Languages Offered:  English , French (*Interpretation services available as needed)

One Stop Talk Badge