Counselling Services

What are counselling services?

Counselling is a process of talking about and working through problems and issues with a counsellor.

All programs at Woodview offer counselling in one form or another. Programs may include one or more of the following types of counselling services.

  • Individual Counselling
  • Family Counselling
  • Group Counselling
  • Parent Education and Support
  • Specialized Therapeutic group for children and youth
  • Distance Counselling via telephone or video conference
  • Urgent Counselling
  • Case Management (Identifying other service providers, monitoring progress & making adjustments where required, connecting with additional service providers as needed and discharge planning)

Is counselling right
for your child?

Children and teens go through ups and downs as they grow and face new experiences and challenges. Most of these ups and downs are normal and nothing to worry about. If, however, there is a marked change in your child’s moods, emotions or behaviours, and, if these changes interfere with functioning at home, at school or in the community, it may be helpful to seek counselling.

If a child or youth in your care is 7 to 18 years old (up until their 18th birthday) and shows any of the following, counselling services provided can help them and the family.*

  • Changes in mood: extreme mood swings or suddenly feeling anxious, sad, tearful, worried.
  • Problems at school: with learning performance, peers and/or classroom behaviour.
  • Sudden changes in daily patterns: difficulty sleeping or staying asleep or problems with appetite.
  • An increase in physical complaints: stomach ache, headache, not feeling well.
  • Behavioural changes: excessive anger, acting out (hitting, fighting, extreme tantrums, stealing), bedwetting.
  • Decreased interest in previously enjoyed: hobbies, foods, activities

*Counselling services are open to all. But, priority is given to children and youth with serious mental health concerns such as harm to self and/or other including suicidal ideation/attempts and/or hospitalization.

What is the focus of counselling services?

Counselling services aim to support children/youth and their families by:

  • addressing identified needs and challenges;
  • strengthening awareness and understanding of the challenges and why they might be occurring;
  • reducing the severity of mental health problems or symptoms;
  • strengthening coping strategies; and
  • reducing the need for more intensive services.


Where are the counselling services located?

Counselling services are located in various places including our Brantford offices, at various community sites and by telephone or Internet.


When do counselling services take place?

Most counselling sessions are arranged on dates and times convenient for you. Counselling programs such as therapeutic groups for children and youth occur on set dates and at set times. These are listed below with the descriptions of the programs.



What do counselling services cost?

Counselling programs are free of charge.


How do I refer my child for the counselling services?

A parent, caregiver or your over 12 years of age can make the referral through Contact Brant:
Phone: (519)758-8228

Once a referral has been made, someone from Woodview will contact you to arrange a time to meet.

Friendly, knowledgeable staff, we liked that the whole family was included in this process. Very informative.


The availability of the workers is great. I always felt like I was being heard and I was respected.


What I liked best was learning new strategies to help cope with thoughts of self-harm and suicide. Talking to someone who I could trust and didn’t feel forced to talk about something.


Having support I previously lacked; in that within this program rather than just being validated, I was able to look closer at the issues I was having and learn how to deal with them.


98% of parents responded that Woodview’s services were respectful.

Client Satisfaction Survey Results, 2018