Family Support Provider

Job Location: Brantford
Program: All Brantford programs
Job Type:  Part-Time Permanent ($26,937.00 annually based on 0.60 of full-time salary)
Number of Positions: 1
Start Date: ASAP
Application Deadline: Until Filled
Reports To: Clinical Manager

What We Do

Woodview Mental Health & Autism Services offers a broad spectrum of services for children, youth and their families facing mental health challenges.  We work in direct partnership with children, youth and their families as well as with schools and social service agencies to ensure families are receiving the support they need, when and where they need it.

“We are committed to providing individualized, client-centred services and supports based on our values of accountability, collaboration, compassion, inclusion, and innovation”.

Woodview goes above and beyond to engage individuals and families by providing high quality mental health and autism services and supports that inspires hope and strengthens lives.

Working at Woodview

In 2018, 2019, and 2020, Woodview won the Canadian Non-profit Employer of Choice award with an overall assessment score of 85% (industry benchmark: 68%) demonstrating a high level of staff engagement, satisfaction and an overall positive workplace culture.  Top rated categories at Woodview included:  Personal Enjoyment, Reputation, Leadership, Employee Engagement and Management/Employee Relations.

“I am proud to be working here” – 97% of staff surveyed strongly/moderately agree

“My organization encourages fun and enjoyment” – 94% of staff surveyed strongly/moderately agree

“Woodview encourages a supportive team culture” – 96% of staff surveyed strongly/moderately agree

Employees Receive
  • A meaningful job that inspires hope and strengthens lives
  • A positive culture and supportive environment that offers flexibility
  • A commitment to wellness in the workplace as well as ongoing professional development and training opportunities
Job Description

The Family Support Provider will report to the Clinical Manager.  The Family Support Provider will take direction from the coaching provided by Parents for Children’s Mental Health as well as clinical consultation from Woodview Mental Health and Autism Services.  The Family Support Provider will respect confidentiality and diversity in their role of providing active, hands-on, peer support to families in a variety of settings including agencies, family homes and community environments.

Job Responsibilities (may include but are not limited to):
  • Provide active, hands-on, peer support to families in a variety of settings including agencies, family homes, and community environments.
  • Manage a client caseload, facilitating coordinated planning and support for each client.
  • Be a resource to families with a child/youth waiting for mental health service by providing information and emotional support.
  • Assist families and provide linkages to community resources to meet their identified needs and goals while they wait for children’s mental health services.
  • Effective liaison and working relationships with families, staff, and stakeholders reflecting the values of the organization.
  • Serve as a liaison and help to build collaborative relationships between services and families.
  • Maintain and build professional knowledge and skills; seek opportunities for professional development related to identified professional goals and personal areas for growth.
  • Identify gaps and needs in the service system to support planning and improving services offered in the community.
  • Promote effective teamwork through daily interactions with co-workers.
  • Adhere to agency Policies and Procedures as well as Service Principles at all times and represent Woodview in a professional manner at all times by maintaining professional and ethical conduct and behaviour; exhibit stated agency values.
  • The incumbent must work flexible hours working outside of regular business hours and be responsive and exhibit sound judgment. 
  • Lived experience as the primary caregiver of a youth/child who has accessed community-based or other child and youth mental health services.
  • Excellent verbal and written communication skills.
  • Knowledge of community resources.
  • Flexible to meet the demands of the position and agency.
  • Ability to respect diversity and be empathetic to each unique situation.
  • Proven ability to establish and maintain effective working relationships with clients, community partners, funders and co-workers.
  • Capable in using as variety of software including word processing and data base applications
  • Current Police Check, including vulnerable screening.
  • A valid driver’s license and access to a personal vehicle.
How To Apply

Qualified candidates are asked to send their resume to Lindsay Craig at (including the job title “Family Support Provider” in the subject line).

We thank all candidates but only those selected for an interview will be contacted.

Woodview welcomes applications from all qualified individuals, including individuals within employment equity categories of women, persons with disabilities, members of visible minorities and aboriginal persons, individuals of diverse gender and sexual orientation and all groups protected by the Human Rights Code. Woodview is committed to employment equity and diversity and a positive and supportive environment.